top of page
Emptying household septic tank

FREQUENTLY ASKED QUESTIONS

At A-1 Septic Pumping, we get a lot of questions while we’re on the job. We have tried to answer some of the common ones here, but if you have any other questions, please don’t hesitate to give us a call. 

  • WHAT IS A SEPTIC SYSTEM?
    Some properties might not be serviced by municipal sewers. These properties have a treatment system consisting of tanks and a network of pipes carrying wastewater from your home or commercial property. The natural bacteria present in the tank break down the waste to let the heavy solids settle down to the bottom and lighter scum floats on top. The liquid then passes through perforated pipes or weeping tiles for further purification. The water seeps through the ground, further being treated by bacteria and other soil organisms before entering the underground water.
  • IS YOUR SEPTIC TANK FAILING?
    Inspecting your septic tank at intervals is important to keep it functional. Here are some signs your septic tank might not be functioning as you expect: Backed up drains. Spongy spots near the leaching bed. Sewage on the ground surface. Unpleasant odour around the property. Murky well or surface water. More than 3 years since the last service. Soil near the tank becomes damp and sludgy. Sewage backup in bathroom and sink. Paving or planting gardens over septic tanks. A-1 Septic offers a FREE Visual Inspection with every pump out as part of our Septic Maintenance Program.
  • WILL HOUSEHOLD CLEANERS DAMAGE MY SEPTIC SYSTEM?
    There are many household products that kill the bacteria in your tank that are needed for proper decomposition and operation. Some common products include detergents, toilet cleaners, paint, and polishes.
  • WHAT DO I DO IF MY SEPTIC TANK IS BACKING UP INTO MY HOUSE?
    If your tank starts backing up, you should call a professional immediately. While you wait, make sure to avoid contact with the material that’s coming back up. The wastewater can contain harmful pathogens. Cleanup personnel wear protective clothing, and thoroughly wash and disinfect all equipment used afterwards.
  • WHAT ARE SOME GOOD MAINTENANCE TIPS?
    DO have the tank cleaned/pumped every 2-3 years for the average family of 4. DO keep showers short. Run dishwashers and washing machines only when full. DO use liquid laundry & dishwasher detergent instead of powder or plastic pods. DO use 1 or 2 ply toilet tissue (back of the package will say SEPTIC FRIENDLY). DO have the lids of the tank easily accessible in case of emergency. DO use water moderately. Use less water over a longer period of time. DO use soft water to prevent soap scum build-up in pipes and baffle areas.
  • WHAT ARE SOME THINGS I SHOULDN'T BE DOING?
    DON’T put any type of food or grease in drains. DON’T dispose of feminine products or baby/facial wipes in toilets. DON’T overuse your system (back-to-back laundry/showers). DON’T plant trees, shrubs etc. over the tile bed. DON’T drive over a tile bed with heavy vehicles. DON’T forget to have the system maintained (pumped) regularly.
bottom of page